Returns & Exchanges

We want you to be fully satisfied with your Billabong purchase, which is why we offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that final sale items and swimwear without the hygiene liner are not eligible for return.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off at participating locations.

3

Pack Your Items

Securely pack your gear in the original packaging if possible, ensuring all original hangtags and labels remain attached to the products.

4

Ship and Track

Drop off your package at the designated carrier location; you will receive an email confirmation once your refund has been processed, typically within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing